FAQS: TRAVELLING TO SEYCHELLES UNDER THE NEW NORMAL

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1.  What measures is Seychelles taking to protect people on its shores?

There are various preventive measures being taken by the authorities in Seychelles to limit the spread of Covid-19 in the country, as explained below: 

• The Public Health Authority (PHA) is working in close collaboration with all local stakeholders in regards to the prevention and control of the infectious disease on its shores;
• Countries have been classified according to risk categorisation based on the daily worldwide monitoring conducted by the PHA;
• The Seychelles International Airport has equipped its premises with new higher efficiency fixed bullet thermal cameras and handheld thermal thermometers inside the international arrival lounge for faster screening in order to avoid long queues; 
• The Seychelles Civil Aviation Authority and Air Seychelles in partnership with other national agencies have conducted several rapid response exercises to access the response time of the various operating teams at the airport;
• In order to ensure safe stay of visitors during their vacation, the Tourism Department has issued strict guidelines for industry operators to follow in order to be able to operate within the industry;  
• A special certification for operation is being awarded for businesses that are fit for operations. 

2.  Where can I access the safety and health measures in place for visitors wanting to travel to Seychelles?

Information regarding the safety of visitors including further measures taken are available on the Tourism Department’s website at the following address:  http://tourism.gov.sc/covid-19-guidelines/

3.  What are the entry requirements for visitors disembarking in Seychelles now? 

In order to be granted entry to the Seychelles visitors are expected to: 

• Be travelling from a country that is marked on the ‘Permitted’ list of countries allowed in Seychelles.

  • There are two categories of countries on the ‘Permitted’ list.
  • Category 1- From low risk countries- http://tourism.gov.sc/covid-19-guidelines/Category 
  • Category 2- From Special Status countries- namely United Kingdom, France, Germany, Italy, Switzerland, Austria and the United Arab Emirates. More info on http://tourism.gov.sc/wp-content/uploads/2020/09/Visitor-Travel-Advisory-for-countries-with-Special-Status-21-September-2020-4.pdf.
    Countries not on the ‘Permitted’ list are currently deemed as high-risk countries.
  • The list is revised periodically depending on the evolution of the pandemic.
  • Board from a country that appears on the Department of ‘Permitted’ list and not have travelled to any countries with significant Covid-19 numbers within the 14 days prior to boarding the flight to Seychelles. 
  • Visitors must have a Health Travel Authorization (HTA) from Seychelles Authorities. ** SEE HTA FAQS 
  • Visitors should have in their possession proof of a negative Covid-19 PCR test done by an internationally accredited facility and taken 72 hours or less prior to boarding the flight to Seychelles.
    The time between the taking of the sample for the test and the visitor boarding the flight for the first leg of their journey to Seychelles (if not travelling directly) should definitely not exceed 72 hours. 
  • If in transit, the visitor exiting the airport of the transiting country might be subjected to another PCR test upon arrival in Seychelles 
  • If the visitor is stopping over in another destination prior to flying to Seychelles, he/she needs to re-take a test within the 72 hours time-frame prior to embarking on the flight to Seychelles. 
  • Visitors coming from ‘not Permitted’ list of countries will not be authorized to enter Seychelles.

    For more information, please go to http://tourism.gov.sc/covid-19-guidelines/

4.  I am coming to Seychelles from example Switzerland which falls under category 1 and 2. Which advisory do I take into consideration? 

In the event that a country is on the permitted list, under Category 1, visitors are considered to be coming from a low risk country.
Special status is applicable when the country is NOT on the permitted list but appears on the category 2 selected countries namely United Kingdom, France, Germany, Italy, Switzerland, Austria and the United Arab Emirates. 

5.  Will children be allowed entry for holiday into Seychelles at this time?

Yes, Children are subjected to the same procedures as an adult including taking a PCR test. 

6.  What type of accommodation can I book? 

Visitors may only stay in establishments or liveaboards certified by the Public Health Authority and department of Tourism.

Visitors must make sure that the accommodation of their choice features on the list applicable to their country category, either Category 1 or 2. 

The list of the certified establishments, which is updated weekly, is available on the Department of Tourism Website:
http://tourism.gov.sc/covid-19-guidelines/

7.  What will happen if I have booked an establishment which is not certified by the authorities?

Visitors will be requested to make another booking in a certified establishment before being allowed to go through immigration.


8. Which airlines are servicing the destination and when will they start operating?


Scheduled Commercial flights commenced in August 2020. Please check with your travel agent as to the best way to get there.

9. Should I test positive 48hours prior to my boarding of the flight, will I get a refund for the expenses made (hotel/accommodation and other services)?


This is subject to the booking conditions made with the various suppliers.

seychelles island

Disembarking in Seychelles

10. What happens if I arrive in Seychelles and I do not have my medical certifications available to present to immigration? 


Any visitor who arrives in Seychelles without a negative COVID-19 PCR test result will be subjected to undergo another test by the Public Health Authority.

11. What are the new disembarkation procedures in Seychelles? 

• Visitors will be subjected to strict entry screening procedures including:
–  Completion of the health check form
–  Symptomatic check
–  Temperature scanning
• Visitors may also be required to take an additional test, apart from the one they had prior to arrival; 
• Visitors must provide a booking voucher confirming their accommodation in a certified establishment
• Visitors must present a complete itinerary for the duration of their stay

12. What are the updated processes for private jets to land in Seychelles?

Owners of private planes need to ensure that they have clearance from the respective authorities of Seychelles’ airspace.

13. What are the updated procedures for the entry of yachts and other leisure fishing vessels in Seychelles waters? 

Owners of yachts and other leisure fishing vessels need to ensure that they have clearance from the respective authorities before entering the destination’s waters.

14. What are the new disembarkation procedures for visitors entering Seychelles by sea? 

All passengers and crew travelling to Seychelles by sea must have been screened for COVID-19 and have a recent negative PCR test prior to entering Seychelles waters.

Permission for any crew or passengers to get off will not be given until the vessel has spent at least 14 days at sea during which time a daily temperature check should be submitted to the Port Health office. A Covid-19 test will be requested at the end of the 14 days.  

Praslin, Seychelles

While vacationing in Seychelles

15. Is it compulsory for visitors to wear masks? 

Visitors are required to wear a mask in specific instances, such as during embarkation onto public transportation, planes and ferries as well as in places where close contact cannot be avoided. Visitors are also encouraged to practice strict hygiene measures and ensure physical distancing is enforced at all times. For more information about the usage of masks, go to http://tourism.gov.sc/wp-content/uploads/2020/05/Guidance-for-the-general-public-on-the-usage-of-mask.pdf

16. Upon disembarking in Seychelles, will I have to go into quarantine for 14 days?

Visitors will not be subjected to 14 days in quarantine however, for ease of control and contact tracing purposes, visitors must stay in not more than two accommodations/liveaboards for the first 7 days.  Nonetheless, if visitors belong to the Category  2 group of countries they will be requested to remain within the premises of their selected accommodation for the first 5 days of their stay. Visitors will undergo a PCR test on the 5th day after arrival at the transit accommodation and if cleared by the department of health, visitors will be allowed to indulge in recreational activities outside the hotel premises. (This PCR test is done free of charge). No visitors will be permitted to stay at private residences.

17. Will I be quarantined if I get a fever whilst I am in Seychelles?

Designated Health and Safety officers or focal persons will monitor visitors and staff of tourism establishments daily. If a visitor is reported sick with a fever, he/she will be placed in isolation and sent to a quarantine facility for monitoring. 

18.  What happens if I test positive for Covid-19 once in Seychelles? 

Should a visitor develop symptoms of possible respiratory infection (fever, cough, shortness of breath), they will be referred to the health services for prompt attention. In the event that a visitor is found to be infected with Covid-19, the Public Health Authority requires that the person is isolated from the population and other visitors for treatment until recovery from the infection.  

19. In case of being sick with Covid-19 in Seychelles, what are the medical options available for visitors?

Seychelles has extensive and modern health care services and visitors can expect good quality care in the event of illness. Although there are various private medical facilities in Seychelles, the Public Health Authority and the Department of Health are the two main health care service providers authorized to treat Covid-19 due to the complexity of the infection. 

20. Is there a cost to the medical services to be received in Seychelles? 

Yes, visitors are expected to have medical insurance covering any eventual medical expenses related to Covid-19. 

21. What types of leisure activities will I be able to enjoy while in Seychelles? 

Any visitor wishing to indulge in recreational activities such as tours, excursions, sightseeing etc., are required to use licensed tourism service providers that have been certified by the Public Health Authority. Lists of certified service providers are available at: http://tourism.gov.sc/covid-19-guidelines/

22. If I own a boat or have hired a boat/yacht in Seychelles, can I go straight to it or do I need to stay at a hotel first?

Visitors can go straight to the booked certified liveaboards without having to stay in a hotel first.

23. Will island-hopping be permitted? 

Yes, however, visitors are advised to limit their movement to not more than two accommodations/liveaboards for the first 7 days.

24. Is the selling of liquor and cigarettes allowed in Seychelles during this time?

Yes, shops selling alcohol and cigarettes are operational. 

25. With regards to the permitted countries, is it the passport nationalities, country of residence or point of origin (departure) being considered? 

The country of residence prevails over the nationality. 

Seychelles

Departing from Seychelles


26. My destination country requires that I take a PCR test before leaving Seychelles. Will I have access to a test prior to leaving? 

Yes. PCR test facilities are available to visitors before departure. 

27. Where can I get a test done? 

PCR test facilities are available on the inner Islands of Mahé, Praslin and La Digue at designated health care clinics. A fee of SCR 2500 will be charged for the test. 

28. What are the procedures to get a PCR test done? 

Visitors are required to contact the Public Health Authority well in advance on the email address covid19testt@health.gov.sc or telephone +248 438 84 10 to make necessary arrangements.  Once registration and payment is made an appointment slip including the details for sampling will be given based on schedule and availability. 

29. My destination country requires a PCR to be internationally accredited by a specific body of authority. 

All PCR tests administered in Seychelles are accredited by the Ministry of Health.

HTA FAQS

What is a Health Travel Authorization (HTA)?

The Health Travel Authorization (HTA) is a system that determines the eligibility of individuals, based on pre-defined health and security criteria, to travel by air or sea to the Seychelles. The HTA determines travel eligibility of an individual prior to the start of travel. The HTA’s assessment process ensures that only individuals authorized to travel are allowed to board the means of travel. Such action decreases the possibility of further spreading COVID-19 infection and prevents potential threats to enter the country. The HTA will also enable the authorities to contact travellers in the Seychelles.

Who must obtain the Health Travel Authorization?


The Health Travel Authorization (HTA) is mandatory for all individuals, national and foreign citizens, of all ages, that want to enter into Seychelles.
Each individual is required to apply separately for an HTA before the day of travel. It is mandatory to use this website to submit your application. For children under the age of 18, the legal guardian, parent or accompanying adult is responsible for filling in the application. 

How do I apply for the Health Travel Authorization and how does the process work?

The Seychelles’ Government has made this solution available as a secure platform with the purpose of allowing travellers to gather information and initiate the authorization process. An HTA application can be completed through this official website or through the “Seychelles Travel Authorization” official mobile application and must be done for each individual who intends to travel by air or sea. 

Steps:

1. Individually fill out the application
2. Make sure that all details have been entered correctly
3. Submit the application
4. An email confirming reception of your application will be sent to you automatically
An email confirming reception of payment will be sent to you automatically
An email confirming Approval / Refusal will be sent to you
If your application has been approved, please print the PDF document that has been attached to the e-mail, download the document to your mobile device or save it in the “Seychelles Travel Authorization” mobile app. This is your travel authorization that needs to be shown at the departure and arrival points.

If your application has been denied, you will not be able travel to Seychelles for the moment. Please contact the Department of Health of the Republic of Seychelles to report your situation and obtain further details at visitor@health.gov.sc.

Applications are processed immediately after the application is received. You should receive a response within 3 hours. You can check the status of your application at any time by visiting the following: https://seychelles.govtas.com/application-check

Please take into consideration that you are only allowed to travel once your application has been approved by the Seychelles Government.

Why do I have to pay for a Health Travel Authorization?

As borders are reopening, Seychelles want to make sure her visitors and citizens are safe, and limit the spread of the COVID-19 virus as much as possible. Authorities are doing everything to make sure of that. The funds collected through the Health Travel Authorization allows them to make sure they assess the health and safety risks of all travellers, and lets Seychelles provide free airport arrival COVID-19 tests when necessary. This means you do not have to worry about extra costs when arriving in Seychelles.

Do I need a COVID-19 test prior to applying for an HTA?


Visitors coming from countries that appear on the “permitted list” require a negative PCR certificate taken no more than 72 hours prior to date of travel.  Please be aware that visitors coming from high-risk countries will not be authorized to enter Seychelles even if a valid PCR test is presented. There may be exceptions for Seychellois and resident permit holders.
Visit https://advisory.seychelles.travel/ for the list of permitted countries.

How can I get a Family Health Travel Authorization?

The system does not permit applications for more than one person at a time. For families, we recommend using the Seychelles Travel Authorization mobile application, as it allows you to save all the family’s applications on one single device for more convenience.

How can I check if my country is part of the nationalities authorized to enter Seychelles?

The Ministry of Tourism has established a list of countries that are allowed entrance to Seychelles. Please visit the following page to find out if you are eligible for a travel authorization to Seychelles: ttp://tourism.gov.sc/covid-19-guidelines/

Do children or infants also require an HTA and COVID-19 negative test certificate?

Yes The Health Travel Authorization is mandatory for all individuals, national and foreign citizens, of all ages, that want to enter into Seychelles.

What information is required to apply for an HTA?


• Valid passport 
• Recent passport picture OR a selfie picture taken during application process
• Contact details (home address, telephone, email)
• Travel information (arrival flight number, seat or cabin number, departure and arrival airports or ports, date of departure with initial flight in case of corresponding flights)
• The information on the certified accommodation you will be staying at
• Negative COVID-19 PCR test certificate
• Valid travel insurance with full medical coverage for the duration of your entire stay in Seychelles.
• Credit card information

How far ahead of my flight should I apply for an HTA?

The application can be made between 72 and 3 hours before departure. The reviewing process may take up to 3 hours before validation. You will not be able to travel if your application has not been approved by the time of your departure. In case of an emergency or unplanned departure to the Seychelles, an express application is available. The reviewing takes only 10 minutes and comes with an additional charge of 135 Euros per applicant.

How do I check the status of my HTA application?

You can check the status of your application at any time by visiting: https://seychelles.govtas.com/application-check. Within minutes after submitting your application, the system will send you an email confirming receipt of your application. This email will contain the Reference number assigned to your application. Use this number to check your application status. Do not immediately re-apply for a Health Travel Authorization.

Does an HTA guarantee permission to travel?

No. While it is obligatory to present a valid HTA to gain access to the departure point and during the check-in and boarding process, you still need to present all documents required by your carrier. The HTA is not a substitution for documents such as your Passport or boarding pass. In addition, you might be subjected to questioning and health assessment such as temperature taking at the point of departure or arrival. This might result in you being denied access to your means of transport.

Is the HTA a health certificate?

No. Although a negative PCR COVID-19 test is required and health-related questions are asked during the application process, the HTA does not constitute a valid health certificate and further medical tests may still be asked during your travel. The HTA is only your official authorization allowing you to travel to Seychelles.

For how long is my HTA valid? Does it expire?

The HTA is valid for one journey only. It expires once you exit the country.

Can I apply for an HTA before booking my trip?

No, the travel information is an obligatory section of the application process. Therefore, it is only possible to apply for the HTA after having booked your ticket.

What do I do if I am refused the HTA?

If your application has been denied, you will not be allowed to travel at this moment. Please contact the Department of Health of the Republic of Seychelles to report your situation and obtain further details at visitor@health.gov.sc


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